Master of Business Administration, Service Design

About this course

The Master's Degree Programme in Service Design is a practically oriented programme for holders of a Bachelor's degree who want to expand their knowledge about service design. The aim of the studies is to develop and deepen the student's service design skills and competences. The student will gain practical and holistic understanding of service design to be able to successfully apply service design in practice. By the help of service design studies, the student will be able to get different employment possibilities, increase their knowledge and skills in business and international work. In the Master's Degree Programme in Service Design all the study assignments as well as the Master's thesis can be directly connected to the student's work. Therefore, the employer organization will also benefit from the studies and will have a good opportunity to develop the practices and methods in the organization. The service design approach always means teamwork, therefore collective working methods are emphasized in different working life oriented projects. The Master's Degree Programme in Service Design conforms to the constantly growing competence requirements and needs in design, businesses and working life. The profile of the programme is a combination of design thinking, business and society and the focus is on the area of service design. To learn to design, develop and implement the tasks by sharing information and communication in collaboration with the customers and stakeholders is one of the main objectives of this programme. Different professional and cultural backgrounds of the students create a dynamic and interactive learning environment. The Master's degree composes of core competences, complementary competences and the Master's thesis. Part of the mandatory core competence studies are common for all MBA programmes and part are specific for the Service Design programme. The thesis work is in most cases done as a working life development project. At the beginning of the studies the student creates an individual study plan for herself/himself with the tutor teacher. The planned duration of the studies is two (2) years, and the studies are planned to be completed alongside work. There are, on average, two contact days per month, otherwise students work mainly online. In addition to the individual assignments, group work based learning plays an important role in the studies. The Master's Degree Programme in Service Design is part of Turku University of Applied Sciences’ (Turku UAS) Master School.

Programme Info

Registry-level programme information.